Mark Everett Elliott
Professional Summary
Many years of experience with multiple technologies in the capacity of an IT support technician, webmaster, business analyst, engineer and project manager working with clients at all levels of the organization to ascertain client needs and create appropriate technical solutions. Reliable and organized with excellent verbal and written communication skills. A self-starter and team player with a track record of obtaining the necessary help and developing the necessary skills to solve complex problems. A persistent and patient problem solver with good judgement. Always learning.
Technical Skills
WordPress Block Editor Divi
Moodle LMS
HTLM5 CSS3 JavaScript
Google Analytics Tag Manager Search Console
AWS EC2 AWS S3 AWS Lightsail Cloudflare
Linux MacOS Windows 10/11
MySQL Apache PHP
PhpMyAdmin Adminer dBeaver
MS Office Lightroom Photoshop
Diginal and Analog RF
Qualifications
- Translate organization and business needs into technical solutions
- Document solutions and procedures and anticipate problems
- Provide technical support to non-technical users
- Install, configure, and trouble-shoot computer operating systems and application software on virutal systems
- Administer system access and security in AWS and Cloudflare
- Created and maintain SEO aware and accessible content on multiple WordPress sites using stock and custom themes, Divi with CSS and JavaScript customization
- Competency with HTML, CSS, JavaScript and PHP sufficient to create new websites, make changes to existing code and write snippets to alter existing code execution
- Experience with WCAG and Section 508 compliance
- Provide technical support to Moodle LMS with large registered/enrolled user base
- Use Microsoft Office 365/Teams and Photoshop in support of business activites
- Manage IT assets, including procurement, distribution, and maintenance
- Provide incident/disaster recovery planning and testing
- Managed large, mission critical projects
- Hold General class Amateur Radio license and active in emergency preparedness and public service
Experience
IT Systems Specialist, National Center for Policing Inovation; Richmond, Virginia: 2023 – Present – Maintain https://ncpi.us, https://copstrainingportal.org, and https://vavine.org
Webmaster ancillary to Self Employment in traditional crafts; Mechanicsville, Virginia; 2010-2022
Disability and Family Care; Mechanicsville, Virginia; 2008 –2014
Engineer; Peak10; Richmond, Virginia; 2006 – 2008
Education
University of Richmond, Richmond, Virginia, Coding Boot Camp
Virginia Commonwealth University, Richmond, Virginia, BS in Information Systems